Last Updated: August 9, 2026
These Terms of Service ("Terms") govern access to and use of salesgrit.com and other websites, forms, materials, resources, and online services operated under the SalesGrit brand.
SalesGrit is operated through Sales Grit Inc. for Canadian clients and interactions; and Sales Grit LLC for United States and international clients and interactions. Collectively, these entities are referred to as "SalesGrit," "we," "our," or "us."
By accessing or using the website or applicable online services, you agree to these Terms. If you do not agree, do not use the website.
Our Privacy Policy describes how we collect, use, disclose, and otherwise process Personal Information. The Privacy Policy is incorporated into these Terms by reference to the extent permitted by applicable law.
You may use the website only for lawful purposes. You may not: interfere with website operation or security; circumvent technical restrictions; attempt unauthorized access to accounts, systems, or information; introduce malware or harmful code; scrape or systematically extract website content without permission; impersonate another person or organization; provide materially false or misleading information; use the website to violate applicable law; infringe SalesGrit's intellectual-property rights; or use SalesGrit materials for unauthorized commercial purposes.
SalesGrit may restrict or terminate access where reasonably appropriate.
SalesGrit provides revenue operations consulting, business consulting, implementation services, and related professional services. Services may include work involving: CRM platforms; sales processes; marketing technology; reporting; analytics; automation; integrations; communications; business systems; artificial intelligence; and other revenue or business operations.
Website descriptions are general in nature. Each paid engagement may be customized and governed by a separate quote, order, statement of work, or other written agreement. If a quote or other client agreement conflicts with these Terms concerning paid services, the client-specific agreement will control.
Submitting a form, requesting a quote, booking an audit, requesting a consultation, or otherwise contacting SalesGrit does not require SalesGrit to accept an engagement. SalesGrit may accept or decline prospective work in its discretion, subject to applicable law.
If you purchase services through SalesGrit, you represent and warrant that: the information you provide is accurate; you are authorized to enter into the transaction; you have the legal right to use the payment method provided; and you authorize SalesGrit and its payment providers to process applicable charges in accordance with the relevant quote or agreement.
Third-party payment processors may maintain additional terms. Specific fees, payment schedules, refund rules, cancellation rules, recurring billing terms, and collection rights will be governed by the applicable quote or client agreement.
If you provide contact information and ask SalesGrit to communicate with you, SalesGrit may contact you regarding your inquiry or requested services subject to applicable law. Marketing communications are governed by our Privacy Policy, applicable consent requirements, and applicable telecommunications and electronic-marketing laws.
Website content is provided for general informational and marketing purposes. Nothing on the website constitutes legal, tax, accounting, investment, financial, or other regulated professional advice. You should obtain qualified professional advice where appropriate.
Business, marketing, sales, and revenue outcomes are inherently uncertain. SalesGrit does not guarantee: revenue; profit; leads; sales; conversion rates; cost savings; CRM performance; attribution accuracy; reporting accuracy; marketing performance; technology performance; employee adoption; business growth; or any other particular outcome.
Past results, testimonials, examples, projections, estimates, or case studies do not guarantee future performance.
SalesGrit's work may depend upon technology, services, APIs, integrations, vendors, software, telecommunications providers, hosting providers, CRM systems, artificial intelligence providers, and other third parties. SalesGrit does not control those third parties.
To the maximum extent permitted by law, SalesGrit is not responsible for losses caused by: vendor outages; API changes; software bugs; account suspension; platform restrictions; data synchronization errors; integration failures; service discontinuation; third-party security incidents; changes to software functionality; or other acts or omissions of third-party providers.
SalesGrit may use artificial intelligence, automated systems, machine learning, large language models, and related technologies in connection with its website, business operations, and services. AI-generated outputs may: contain errors; omit relevant information; rely on incomplete information; become outdated; generate misleading conclusions; or otherwise be unsuitable for reliance without review.
SalesGrit makes no representation that AI-generated output will be accurate, complete, error-free, or suitable for any particular purpose. Users and clients are responsible for appropriately reviewing material AI output before relying upon it for significant decisions.
Unless otherwise stated, SalesGrit owns or licenses the materials displayed or made available through the website, including: trademarks; branding; website copy; frameworks; methodologies; templates; documents; graphics; designs; videos; downloads; software; systems; and other content.
You may not reproduce, sell, distribute, publish, license, modify, commercially exploit, or create derivative works from SalesGrit materials without written authorization. Client-specific intellectual-property rights may be governed separately by an applicable quote or client agreement.
If you voluntarily provide SalesGrit with suggestions, ideas, recommendations, reviews, or other feedback, SalesGrit may use that feedback for internal and commercial purposes without compensation, subject to applicable law and confidentiality obligations.
SalesGrit may suspend, restrict, or terminate website access or services where permitted by applicable law or contract. Termination or suspension does not eliminate: payment obligations already incurred; amounts owed; contractual rights that accrued before termination; or provisions intended to survive termination.
Client-specific suspension and termination rights will be governed by the applicable quote or client agreement.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, CONTENT, AND ONLINE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." SALESGRIT DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF: MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; ACCURACY; RELIABILITY; AVAILABILITY; SECURITY; AND ERROR-FREE OPERATION.
Nothing in these Terms excludes rights or warranties that cannot legally be excluded.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SALESGRIT AND ITS AFFILIATES, OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SERVICE PROVIDERS, SUCCESSORS, AND ASSIGNS WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, LIABILITY, CLAIM, COST, OR EXPENSE ARISING FROM OR RELATING TO THE WEBSITE, SERVICES, TECHNOLOGY, OR INFORMATION PROVIDED BY SALESGRIT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS EXCLUSION INCLUDES ANY LIABILITY FOR: DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, SALES, LEADS, BUSINESS OPPORTUNITIES, OR CONTRACTS; LOST OR CORRUPTED DATA; CRM ERRORS; AUTOMATION FAILURES; MESSAGES OR COMMUNICATIONS SENT INCORRECTLY; INCORRECT OR INCOMPLETE REPORTING; ATTRIBUTION ERRORS; SOFTWARE OR INTEGRATION FAILURES; SYSTEM DOWNTIME; BUSINESS INTERRUPTION; ACCOUNT RESTRICTION OR SUSPENSION; LOSS OF GOODWILL; REPUTATIONAL DAMAGE; OR COSTS OF REPLACEMENT SERVICES.
THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY, INCLUDING CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF SALESGRIT WAS ADVISED THAT SUCH LOSS WAS POSSIBLE.
IF, DESPITE THE FOREGOING, SALESGRIT IS FOUND LIABLE, SALESGRIT'S TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNT ACTUALLY PAID TO SALESGRIT UNDER THE SPECIFIC QUOTE, PURCHASE, OR ENGAGEMENT GIVING RISE TO THE CLAIM.
For claims concerning the website where no applicable paid engagement exists, SalesGrit's aggregate liability will not exceed USD $100. These limitations apply to the fullest extent permitted by applicable law.
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SalesGrit and its affiliates, owners, directors, officers, employees, agents, contractors, subcontractors, service providers, successors, and assigns from and against third-party claims, demands, actions, liabilities, damages, losses, judgments, penalties, fines, settlements, and reasonable legal costs arising out of or related to: your breach of these Terms; information, content, or data you provide; your violation of applicable law; your violation of another person's rights; your instructions to SalesGrit; unlawful or unauthorized marketing activity initiated or requested by you; your failure to obtain legally required consent relating to leads, customers, telephone numbers, email addresses, or other contact information; claims involving products or services you sell; intellectual-property claims relating to materials you provide; or your misuse of SalesGrit's website or services.
More detailed indemnification provisions may apply under a client-specific agreement.
SalesGrit will not be liable for a failure or delay caused by circumstances beyond its reasonable control. These may include: natural disasters; fire; flood; severe weather; war; terrorism; government actions; civil unrest; epidemics or pandemics; power outages; telecommunications outages; internet failures; cyberattacks outside SalesGrit's reasonable control; platform or vendor outages; API failures; labor disruptions; strikes; software-service interruptions; and other events outside SalesGrit's reasonable control.
Performance obligations affected by such an event may be delayed for the duration of the event.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS, THE WEBSITE, OR SALESGRIT'S SERVICES MUST BE COMMENCED WITHIN ONE YEAR AFTER THE CLAIM ACCRUED.
If applicable law does not permit this contractual limitation period for a particular claim, the legally applicable period will control.
Before commencing formal proceedings, the parties agree to attempt in good faith to resolve disputes directly. Where applicable, unresolved disputes may proceed through good-faith negotiation, mediation, then binding individual arbitration.
More detailed dispute-resolution procedures applicable to paid consulting engagements may be contained in the applicable quote or client agreement.
SalesGrit may seek judicial relief where appropriate to: collect amounts owed; enforce intellectual-property rights; enforce confidentiality obligations; prevent misuse of information; obtain injunctive or equitable relief; or address another matter for which immediate judicial relief is appropriate.
To the extent enforceable and applicable to interactions with Sales Grit LLC, disputes subject to arbitration will be resolved through individual arbitration rather than a court proceeding.
To the maximum extent permitted by applicable law, each party waives trial by jury and participation in a class, collective, consolidated, representative, or private-attorney-general proceeding.
Arbitration will involve a single neutral arbitrator and will be conducted in English. The specific arbitration provider, procedures, location, opt-out rights, and other procedural requirements may be further defined in an applicable client agreement.
Nothing in this section prevents SalesGrit from pursuing permitted collection actions or injunctive/equitable relief in court.
For interactions and engagements with Sales Grit LLC, these Terms will be governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.
For interactions and engagements with Sales Grit Inc., these Terms will be governed by the laws of Manitoba and applicable federal laws of Canada, without regard to conflict-of-law principles.
Mandatory rights that cannot legally be waived remain unaffected.
SalesGrit may modify these Terms from time to time. The "Last Updated" date will reflect the most recent version. Changes will become effective upon publication unless applicable law requires additional notice.
Continued website use after the effective date of updated Terms constitutes acceptance to the extent permitted by law. Changes to an existing paid client engagement will remain subject to the applicable quote or agreement.
If a provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted or severed where necessary. The remaining provisions will continue in effect.
SalesGrit's failure to enforce a provision does not constitute a waiver of that provision or SalesGrit's right to enforce it later.
SalesGrit may assign or transfer these Terms in connection with a corporate restructuring, merger, acquisition, sale, or transfer of its business or assets. You may not assign your rights or obligations under these Terms without SalesGrit's prior written consent.
These Terms, together with the Privacy Policy and any other terms expressly incorporated herein, constitute the agreement governing use of the website. A separate quote, order, statement of work, or client agreement may govern paid SalesGrit services. Where a client-specific agreement conflicts with these Terms regarding paid services, the client-specific agreement controls.
Questions regarding these Terms may be directed to:
matt@salesgrit.com
Sales Grit Inc.
330 St. Mary Avenue, Suite 300
Winnipeg, Manitoba R3C 3Z5
Canada
Sales Grit LLC
407 Lincoln Road, 8N-405
Miami Beach, Florida 33139
United States